Human  ·  Architecture  ·  Intelligence

Where human
judgment meets
intelligent systems.

DigiArx designs the architecture between what your people know and what your systems can do — making AI an amplifier of human capability, not a replacement for it.

EVENT-DRIVEN MuleSoft + Kafka AGENTIC AI Agentforce v2 API-FIRST GraphQL · REST SENIOR-LED No handoffs. Ever.
Salesforce Agentforce Data Cloud Human-AI Collaboration Enterprise Integration MuleSoft & API-First CRM Transformation AI-Native Workflows Composable Commerce Quality Engineering HIPAA & WCAG Salesforce Agentforce Data Cloud Human-AI Collaboration Enterprise Integration MuleSoft & API-First CRM Transformation AI-Native Workflows Composable Commerce Quality Engineering HIPAA & WCAG
About DigiArx
“The best AI implementations don’t replace human judgment — they give it better tools to work with.
$1.8B
Agentforce + Data Cloud ARR. The AI investment window is open now.
9.5K+
Paid Agentforce contracts. Enterprise AI is not a future trend.
360°
Full Agentforce design capability from architecture to deployment.
5+
Salesforce cloud platforms in active delivery practice.

The systems are live. The platforms are deployed. But fragmented data, siloed workflows, and AI that can’t access the right context are limiting what enterprises can do with what they have built.

DigiArx is built for that problem. We design the architecture that connects human intent to machine capability — making AI a genuine amplifier of the people in your organization, not a layer of complexity on top of them.

Chicago-based. Senior-led. Built for complex, multi-system environments where the stakes are real.

01
Human judgment at the center
AI systems should enhance what your people already know. We design for augmentation, not automation-for-its-own-sake.
02
Architecture before technology
The foundation has to be right. We design data, integration, and context before configuring a single platform.
03
Outcomes over deliverables
KPIs defined upfront. We measure what changed in the business, not what we shipped.
04
Senior-led, no handoffs
The people who understand the problem are the people building the solution. No bait and switch.
Human side
What your people bring to the table.
Domain expertise built over years. Institutional knowledge that lives in people, not databases. Judgment that no model has been trained on — because it’s yours.
AI side
What intelligent systems make possible.
Speed, scale, and consistency that humans can’t match. Pattern recognition across vast data. Automation of the repetitive work that drains your best people.
Services

Seven practice areas.
Full-stack delivery.

Spanning Salesforce, enterprise architecture, data, integration, quality engineering, and program management.

01 — Core Practice
Salesforce & CRM Transformation
End-to-end Salesforce delivery built for performance, adoption, and measurable outcomes — from initial architecture through Agentforce deployment.

Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Data Cloud. Workflow automation in Apex, Flows, and Lightning Web Components. CRM modernization, data governance, and AI-enabled personalization across the customer lifecycle.
AgentforceData CloudApex & LWCMarketing CloudExperience Cloud
02
Enterprise Architecture & AI Strategy
Architecture-led delivery that turns AI strategy into a working operating model. Assessments, roadmaps, governance frameworks, and agentic design patterns for Salesforce multi-cloud environments.
EA AssessmentsAI RoadmapsGovernance
03
Data, Integration & Real-Time Architecture
Connected enterprise ecosystems built for speed and scale. API-first and event-driven architecture, MuleSoft and Kafka integration, real-time pipelines, and legacy system modernization.
MuleSoftKafkaGraphQLAPI-First
04
Composable Commerce
Modern commerce architecture on MACH principles — headless, API-first, with omnichannel orchestration and integration across ERP, OMS, and payment systems.
MACHHeadlessOmnichannel
05
Automation & Operations
End-to-end workflow automation across sales, service, and operations. Process redesign grounded in architecture, with Agentforce-powered automation for high-volume tasks.
Workflow AutomationProcess Redesign
06
Quality Engineering & Compliance
Reliability and regulatory alignment built into delivery from the start. Automated testing, QA strategy for Salesforce, and full accessibility compliance.
Automated TestingHIPAAWCAGSection 508
07
Program & Delivery Management
Senior oversight across complex, multi-workstream transformation programs. Governance models, delivery cadences, stakeholder alignment, and risk management.
Program GovernancePMO DesignRisk Management
How We Work

A method built
for complexity.

Strategy without execution is a document. Execution without strategy is expensive rework. We build the connective tissue between the two.

Every engagement starts with what the organization is trying to accomplish — not what technology to deploy.

Senior-led throughout. The people who design the approach are the people who see it through.

01
Understand the Business Problem
Outcomes, KPIs, and constraints defined clearly before any architecture decision is made. Technology follows the goal, not the reverse.
02
Design the Architecture First
Data foundation, integration fabric, and AI-readiness designed together from day one. Scalable design that holds up under enterprise load and organizational change.
03
Build for Change, Not Just Today
Composable, cloud-native systems designed to adapt as the business evolves. An architecture that lets you move when the next platform shift arrives — not start over.
04
Deliver, Measure, and Stay
Execution tied directly to the outcomes defined in step one. We stay in the engagement, measure what was committed, and course-correct as needed.
Industries

Experience across
six industries.

From HIPAA-regulated healthcare to high-volume retail, our work spans sectors where architecture decisions carry real compliance and performance consequences.

Healthcare & Life Sciences
HIPAA, HL7, complex regulatory compliance
Retail & eCommerce
Commerce Cloud, high-volume operations, loyalty
Travel & Hospitality
CRM, loyalty platforms, digital experience
Financial Services
Regulated environments, data governance
Public Sector
Section 508, WCAG, accessibility compliance
Manufacturing & Industrial
ERP integration, operational automation
Get in Touch

“The right conversation at the right moment changes everything. Let’s have it.

Whether you are starting a Data Cloud implementation, rethinking your Salesforce architecture, or planning a broader transformation — we are happy to have a direct, no-pitch conversation about what that looks like for your organization.

hello@digiarx.com
Location
Chicago, Illinois, USA
Web
digiarx.com